Please check your browser settings to ensure that cookies and cross-browser tracking are both allowed. Please switch to a standard browser window and try playback again.Ģ) Allow Cookies & Enable Cross-browser Tracking:Ĭertain browser features need to be enabled to allow the communication needed between our website and your TV provider. The website may not be able to properly connect to your TV provider if you are using a private or incognito web browser window. If you are not receiving any error messages, but the website's video player is blank or will not play, please use the following playback troubleshooting guide:ġ) Ensure That You Are Not Using a Private or Incognito Browser Window We ask that you monitor your pop-up blocker if you do not see a page appearing when you click on a link. Some pages and/or features may appear as pop-up modules.Javascript should be enabled and cookies should be accepted.
(Browsers and operating systems not listed here may work fine, but aren't fully supported by us.) Android: Current versions of Samsung Internet, Firefox or Google Chrome iOS: Current versions of Safari, Firefox or Google Chrome Mac: Current versions of Safari, Firefox or Google Chrome Windows: Current versions of Safari, Firefox, Google Chrome or Microsoft Edge, plus Internet Explorer 11.
Unable to browse in firefox for mac mac os#
Operating Systems: Windows 7 or above Mac OS 10.12 or above.Territories to access the HISTORY website and apps. If you are receiving an error message that you are not authorized to view a video, that there has been an authentication error, or that you need to re-authenticate, please start here: Why am I receiving a message that I am 'not authorized' to view videos?
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